Can I change/amend my subscription order? And how do I do this?

You can make changes to your order up to 48 hours before dispatch. Don't worry you will receive a reminder via email!

For example if you would like to update the product please follow the steps below:

1. Log into your account

2. Go to your account settings by clicking on the human icon at the top of the page

3. Go to My Subscription and click on the subscription profile you want to update

4. There you will see an edit button

5. Once you click that you will be able to change the flavour of your product.

6. Make sure to press confirm before leaving the page.

If you want to make changes to your address please follow the steps below:

Log into your account
Go to your account settings by clicking on the human icon at the top of the page
Go to My Subscription and click on the subscription profile you want to update
Click on edit
Update address
Make sure to press confirm before leaving the page.

If you want to update your payment method please follow the steps below:

Log into your account
Go to your account settings by clicking on the human icon at the top of the page
Go to the My Payment Methods page
Add new card and enter the card details and save.
Go to My Subscription and click on the subscription profile you want to update
Click on edit
Update the payment card.
Make sure to press confirm before leaving the page.

Please ensure that all changes are made at least 48 hours before your next subscription!

If there isn't an option to change into a different flavour, unfortunately this means we don't currently have an alternative available. Please note you can't change your product entirely - only flavour and size. To change the product please start a new subscription.

Can I change/amend my subscription order? And how do I do this?Updated 3 months ago